An-Me Chung
Director, Teaching, Learning & Tech & Strategic Advisor, Education & Work
In December 2024, 国产视频鈥檚 Teaching, Learning, and Tech program, in collaboration with colleagues from the Open Technology Institute (OTI), hosted a roundtable to explore education technology (edtech) and the impact of privacy policies on digital student agency. Eleven participants鈥攈igh school students, teachers, nonprofit leaders, superintendents, and program managers from urban, rural, and Tribal communities鈥攕poke about the opportunities and challenges of edtech in empowering student agency while acknowledging the complexities of privacy concerns.
Student agency鈥攐ften as the individual鈥檚 or group鈥檚 ability to make purposeful choices鈥攊s a cornerstone of effective learning. shows that when educators create environments where students are actively shaping and regulating their own education, students develop the critical skills and mindset necessary for lifelong learning and academic success. , when used intentionally and done well, can foster student agency by supporting creativity, curiosity, and personalized learning experiences.
However, the widespread adoption of edtech has redoubled about how schools monitor student activity, how corporations handle student data, and how schools and corporations use the data they collect. Foundational laws such as the (COPPA), the (CIPA), and the (FERPA) aim to protect student privacy, but they can inadvertently create barriers to information access and student access to platforms, potentially undermining student agency.
For our roundtable discussion, we asked:
The discussion highlighted outstanding questions and also generated new ones.
Participants unanimously agreed on the transformative potential of edtech when implemented responsibly and effectively. At its best, edtech to personalized learning and enriches subject-specific education. Students shared positive experiences using such tools as and that use artificial intelligence (AI) to bridge learning gaps, support critical thinking, and offer multimedia instruction tailored to individual needs. Emerging technologies, such as generative AI and virtual reality, offer new opportunities for engagement.
But these technologies also raise concerns about data privacy and equitable implementation. Some participants acknowledged the dual-edged nature of technology. While it can empower students, misused or poorly designed safety and security systems can erode students鈥 privacy, restrict their agency, and exacerbate inequities, both in and outside the classroom. The following primary concerns emerged from our discussion: (1) disparities in broadband and device access, (2) importance of privacy in student learning, (3) limited awareness of privacy policies, (4) restrictive edtech practices, and (5) unequal use of technology.
to edtech is tied to reliable broadband and appropriate devices. The COVID-19 pandemic underscored the fact that is a defining factor in achieving positive educational outcomes. While COVID-era funding temporarily improved schools鈥 digital infrastructure, much of this support has since been , leaving districts struggling to maintain equitable access, even though technology access is to student performance.
Participants noted significant variation in device accessibility across districts. Some students had personal laptops, while others relied on school-provided devices with restricted off-site use. Educators emphasized that inconsistent broadband access exacerbates this divide, especially for students in temporary housing, shelters, or areas with limited infrastructure. Educators shared how slow or overloaded networks on testing days can disrupt learning and heighten stress, while unreliable home connectivity remains a persistent barrier for many students and contributes to a gap in homework completion.
These disparities in edtech access often mirror and exacerbate systemic inequities. Students from rural areas, for example, are less likely to have reliable broadband and may also lack the for supplemental learning opportunities, such as afterschool programs or digital literacy initiatives. As one education advocate said, 鈥淗istorically marginalized communities continue to be at a disadvantage in terms of technology access.鈥 These inequities over time and widen educational attainment and workforce readiness gaps.
To address these challenges, some districts have partnered with internet service providers or developed connectivity solutions. However, participants stressed that broader, more sustainable investments are needed to close the digital divide.
Privacy is to student growth, creativity, and self-discovery. When students feel confident that their actions and interests aren鈥檛 under constant surveillance, they are more likely to take intellectual risks, explore new ideas, and engage in creative problem-solving. As one student noted, 鈥淧rivacy allows students to feel confident in their learning without fear of judgment.鈥 Privacy creates a safe space for students to learn, fail, and try again. It allows students to experiment, develop confidence in their abilities, and explore their identities without fear of judgment or unintended consequences.
However, not all edtech is with privacy in mind. Some platforms data collection over student well-being, often selling or mismanaging sensitive information. One educator admitted, 鈥淚 did not understand third-party cookie tracking until I gained insight from reading about content monitoring in preparation for this roundtable.鈥 Schools must act as responsible stewards on behalf of students, ensuring that policies prioritize security, transparency, and ethical data use.
Protecting student privacy is about more than compliance; it鈥檚 about cultivating trust. When students and families their data is secure, they are more likely to technology as a learning tool. Poorly managed privacy practices not only undermine this trust but also limit students鈥 ability to engage fully with digital resources. One educator noted, 鈥淧rivacy to me means granting students the confidentiality, freedom, and space to be themselves.鈥 For one student, 鈥淸Privacy is] my sense of self, being able to know that I have the privacy of my space, my mind, my beliefs.鈥
Without strong privacy protections, students risk long-term that limit their opportunities and autonomy as adults, from targeted advertising and algorithmic profiling to employment discrimination and financial exploitation.
Both educators and students expressed confusion about existing school or district privacy policies. Many educators admitted unfamiliarity with the specifics, while students noted that privacy policies are often buried in lengthy codes of conduct signed without full understanding. One educator noted that laws like COPPA, CIPA, and FERPA, while foundational, to address the nuances of modern technology. For instance, COPPA鈥檚 on children under 13 leaves older students vulnerable to invasive data practices. FERPA, last in 2002, requires schools to protect personally identifiable information but, for example, does not account for common issues with edtech that uses generative AI, such as that don鈥檛 limit unauthorized personally identifiable information disclosure.
One student explained, 鈥淭hese policies are loaded with information that people just sign and go. It鈥檚 important to actually learn, read, and understand. This is dealing with our security and our information.鈥 Another said, 鈥淚 feel like a lot of students don鈥檛 know the risk of not having control over your information.鈥
To foster digital awareness and agency, roundtable participants recommended privacy and tech-use policies be created by , , , and working together. These should be clear, accessible, and adaptable to evolving technologies. privacy education into curricula, student-led workshops, school events, or parent-teacher conferences would help students better understand their digital rights and responsibilities in a digital world. Without a in privacy awareness, students will struggle to advocate for their rights, protect their personal data, or understand the long-term risks of a poorly managed digital footprint.
Educators often lack a clear understanding of how to handle student data. Administrators should support teachers by providing best practices around personally identifiable information and digital privacy in daily interactions. Schools must recognize that prioritizing privacy isn鈥檛 just about legal compliance鈥攊t鈥檚 about preparing students for responsible digital citizenship.
Participants noted that students鈥 digital autonomy is often curtailed by restrictive policies such as , , and . While these measures are intended to prevent misuse, participants said they frequently to legitimate learning materials and hinder collaboration.
Many districts major social media platforms and other online resources, which means that teachers must request frequent exceptions. 鈥淲e鈥檙e always adding exceptions to unblock content,鈥 one teacher said. In some schools, teachers allow students to use their own personal devices or email accounts to access the resources they need to complete their assignments.
Other restrictive practices mentioned include disabling collaborative tools such as email, document sharing, and group communication platforms. Teachers reported that these policies force them to focus on adherence rather than fostering meaningful learning experiences. One teacher said, 鈥淚nstead of teaching, I鈥檓 just monitoring compliance.鈥
Some participants noted a growing post-pandemic reliance on technology in classrooms, characterized by excessive independent work and limited peer interaction. One teacher said, 鈥淚t鈥檚 all thumbs and hands. I think voices are so important. Any class where kids are talking鈥攖hat is so much better. If I can get them to have a whole dialogue, the learning sticks more.鈥
Over-moderation can also hinder students鈥 ability to navigate digital spaces independently. This concern raises important questions about whether restrictive practices prepare students for the complexities of the digital world, including higher education and the workforce, where self-regulation and informed decision-making are crucial. These blanket restrictions often impact marginalized communities, existing . Participants recommended that schools revisit digital monitoring policies to ensure they balance security with student autonomy and engagement.
The potential of edtech to foster learning and enable creativity is often not experienced equally across schools, districts, and student populations. As one participant observed, 鈥淪ome groups of students use edtech as a means to consuming [information passively]鈥攔eading [or] watching content鈥攚hile others are more actively involved in using technology for production and creation.鈥 Content creation requires technical skills that are often less accessible to students with less access to computers, broadband, and tech support. These differences in experience raise important questions about who gets to be a creator and who is left out, with implications well beyond the classroom environment.
This divide also affects , English language learners, and . are often underfunded and schools often lack individuals who can provide proper guidance, limiting accessibility. One participant from a Tribal community emphasized the fact that effective edtech must respect and incorporate cultural contexts.
Imbalances in edtech access are also seen between students and teachers. While educators have flexibility in using advanced edtech tools鈥攕uch as AI for grading and analytics鈥攕tudents are rarely given similar access. One student participant said, 鈥淭eachers see the data for student learning; these learner analytics should be available to individual students as well.鈥
The pandemic accelerated the reliance on technology in education. However, as emergency funding fades, districts are grappling with fragile edtech ecosystems. To empower students and ensure technology supports learning rather than restricting it, stakeholders must prioritize equity, transparency, privacy, and collaboration. Our roundtable yields five recommendations.
As edtech continues to evolve, schools must adopt an iterative approach, regularly reassessing policies and practices. By embedding student perspectives and prioritizing agency in all phases of edtech design and policy implementation, schools can shift from restrictive systems to empowering environments. When technology enhances learning, it becomes a tool for individual and collective curiosity and agency, paving the way for every student to succeed.