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State Legislative Toolkit for Protecting Students from Online Program Managers (OPMs) in Higher Education

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国产视频 the Online Program Manager (OPM) State Legislative Toolkit

Colleges, especially less-resourced institutions, sometimes struggle to develop online academic programs, claiming they lack the infrastructure, funding, time, and recruitment expertise. This is why, alarmingly, institutions often turn to predatory for-profit companies to build out the programs instead.

These online program management companies, or OPMs, mostly recruit students, but they can also design curricula and recruit or manage faculty. In exchange, OPMs take a hefty share of tuition revenue for programs they establish, sometimes as much as 80 percent, in what are called tuition-share agreements.

Yet the quality of OPM-run programs can be questionable. Students have complained of low-quality instruction and programs that do not fulfill the promises made by recruiters. Students can , only to find their credential carries little or no weight in the job market, or that they lack the skills needed for their chosen career.

Because OPMs are generally paid per successful recruit rather than at a flat rate for their services, they are incentivized to enroll as many students as possible. This dynamic fuels aggressive recruitment tactics: relentless texts, emails, and phone calls aimed at pushing students into junk programs. OPM employees have sometimes represented themselves as college recruiters, resulting in students being deceived outright. Students have been led to believe that they were working with a college official when in fact they were dealing with an OPM.

The U.S. Department of Education, which has experienced significant staffing cuts under the Trump administration, looks unlikely to rein in OPMs. States, though, can protect their students and borrowers, as well as their colleges鈥 finances, from pernicious third-party actors. This legislative toolkit arms state advocates with policy background and talking points on OPM oversight, model legislation to end exploitative tuition-share deals and demand transparency, a national map tracking state-level reform efforts, and links to government reports and journalism exposing the risks that these companies pose.

The toolkit is a product of the collaboration among the Center for American Progress, 国产视频, Student Borrower Protection Center, The Century Foundation, and The Institute for College Access & Success. Special thanks go to Ella Azoulay, Stephanie Hall, Amber Villalobos, and Madison Weiss for their partnership on this project.

Policy Background

Online program managers and their tuition-share model were born out of shifts in federal policy over decades. In 1992, Congress amended the Higher Education Act, introducing a ban on incentive compensation, the practice that allowed colleges to provide commissions or bonuses based on their employees鈥 success in boosting student enrollment. Lawmakers acted because such incentives prioritized admissions officials鈥 financial interests .

The incentive compensation ban was inconsistently enforced, however, and policy changes throughout the 2000s that introduced exceptions, further complicated the admissions landscape.

In 2011, the Obama administration issued guidance that allowed third parties that work with colleges to receive incentive compensation for marketing and recruitment so long as they provide these services as part of a 鈥渂undle鈥 of services, which could include areas like recruitment or marketing, curriculum development, or IT support.

The Obama-era guidelines allow OPMs to create the tuition-share deals, in which the companies take part of tuition revenue, and which otherwise would flout the incentive compensation ban. Consumer protection advocates have long called for the U.S. Department of Education to withdraw the guidance, which remains in place as of May 2025.

In January 2025, the U.S. Department of Education issued a 鈥淒ear Colleague鈥 letter that stated that OPMs working with colleges that receive Title IV federal financial aid must ensure they are not misrepresenting themselves to students. Colleges that violate this policy may lose access to federal funding, the agency said. The Education Department identified three circumstances that likely qualified as misrepresentation and a consumer protection violation, but stressed its list was not exhaustive:

  • OPM workers being labeled college employees
  • OPM staff being referred to as admissions or academic counselors
  • OPMs advertising their programs as being 鈥渢he same as鈥 an on-campus version

While federal regulations on OPMs remain at a standstill, states can still independently ban tuition-share deals. In 2024, Minnesota became the first state to prohibit such arrangements with its public colleges after recognizing the risks OPMs posed to its institutions.

Model Legislation

The Century Foundation鈥檚 Higher Education team and the Student Borrower Protection Center , which states are free to use. The Century Foundation also created that describes the key components of state-level legislation. State-level bills should:

  • Ban incentive compensation. State legislation should prohibit tuition-sharing and other types of incentive compensation for OPMs. Colleges currently engaged in such agreements should be provided a transition period to rescind or modify their contracts.
  • Prevent misrepresentations and misleading branding. Legislation should prohibit OPMs from engaging in deceptive marketing or recruiting practices. It should also require OPMs to clearly disclose their status as third-party providers. Legislation should require OPMs to use distinct branding and prohibit OPM employees from using college logos, emails addresses, or falsely representing themselves as an employee of a college.
  • Create universal application. State legislation should regulate OPMs at all types of postsecondary institutions, including public, private nonprofit, proprietary, and private career schools.
  • Require reporting. Legislation should require colleges that work with OPMs to submit OPM contracts to state regulators so they can track OPM-run programs and monitor compliance with state law.
  • Protect institutional authority. Legislation should ensure that colleges retain full decision-making over essential functions when working with OPMs, including curriculum development, instructor selection, admissions standards, and enrollment targets.
  • Protect faculty intellectual property. State legislation should safeguard faculty rights, ensuring that intellectual property, such as instructor-developed course materials, remains under faculty ownership, not an OPM.
  • Require transparency. State legislation should require OPMs and colleges they work with to disclose an OPM鈥檚 role in marketing, enrollment, and instruction. Colleges that partner with OPMs should clearly disclose the nature of the relationship in promotional materials.
  • Provide for enforcement. State legislation should include clear enforcement mechanisms, such as civil penalties, to assure state regulators can enforce state law.

Bill Map

The map below tracks state-level reform efforts to regulate OPMs. Updated July 2025 to reflect Ohio passing OPM legislation.

Talking Points

Below are talking points advocates can use to effectively make the case for stronger oversight of OPMs:

  • Online program managers, or OPMs, are for-profit companies that contract with nonprofit private and public colleges to operate online courses and educational programs.
  • OPMs often provide services to institutions that include recruitment, marketing, advertising, instruction, and course design for low-quality online programs, often using tuition-share agreements.
  • Student borrowers are often left in debt, taking on federal and private loans for these low-quality online programs.
  • Students overwhelmingly report feeling misled about these online programs, and they are often entirely unaware of the existence of OPMs.
  • OPMs can claim up to 80 percent of tuition revenue, making them a poor solution for addressing institutional budget shortfalls.
  • OPMs that enter into tuition-sharing arrangements are incentivized to boost enrollment in those programs in order to augment their profits, and thus they are incentivized to engage in aggressive recruitment tactics, such as persistent emails, text messages, and phone calls.
  • OPMs , including nontraditional students, those from low-income backgrounds, and working adults. Black students and those eligible for the federal Pell Grant at higher rates than their peers.
  • OPM-run programs are not a silver bullet for enrollment challenges. These companies argue that online programs will help colleges attract new students nationwide. However, students most often attend a college near to them, which means that institutions won鈥檛 see massive enrollment increases.
  • Fee-for-service models, in which OPMs receive fixed payments, pose fewer consumer protection risks than tuition-share deals because the companies are not trying to maximize enrollment to boost profits.
  • Tuition-share contracts often run for many years, offering students weak online options even if the programs aren鈥檛 successful academically or financially. OPM contracts also , such as automatic renewals, long notice periods to end the agreement, or prohibitions on working with other online providers after the deals end.

Resources

Below is a list of research, government and legal reports, and journalism exposing the risks that OPMs pose. Updated August 2025 with an additional research resource.

Research
  • Analysis of California colleges' use of OPMs: Gala Ledezma, "California, It鈥檚 Time to Regulate Your Online Program Managers," The Century Foundation, August 14, 2025.
  • A poll showing Americans support protections for online education programs:
    Amber Villalobos and Carolyn Fast, 鈥,鈥 The Century Foundation, March 26, 2025.
  • The Century Foundation analysis of OPM tuition-share contracts:
    Amber Villalobos, (The Century Foundation, March 5, 2025).
  • Policy recommendations from 国产视频鈥檚 OPM series:
    Jeremy Bauer-Wolf, 鈥OPM Watch: How Regulators Can Protect College Students,鈥 国产视频, July 31, 2024.
  • Advocates alarmed by instability in OPM market:
    鈥,鈥 Student Borrower Protection Center, Project on Predatory Student Lending, and The Century Foundation, April 2, 2024.
  • Study of relationships between colleges and OPMs:
    Laura Hamilton and Christian Michael Smith, 鈥,鈥 Student Borrower Protection Center and HERE Lab, July 19, 2022.
  • Research on relationships between OPMs and private student loans:
    鈥,鈥 Student Borrower Protection Center, June 2021.
  • 2019 study of OPMs:
    Stephanie Hall and Taela Dudley, (The Century Foundation, September 12, 2019).
Government Reports
  • 鈥淒ear Colleague鈥 letter on third-party servicers and misrepresentation:
    鈥,鈥 U.S. Department of Education, January 14, 2025.
  • U.S. Government Accountability Office鈥檚 OPM report:
    U.S. Government Accountability Office, (GAO-22-104463, May 5, 2022).
  • Congressional inquiry into five OPM companies:
    Offices of Sens. Elizabeth Warren and Sherrod Brown, 鈥,鈥 January 23, 2020.
  • Audit of the University of California and OPMs:
    California State Auditor, (Government of California, June 2024).
Legal Reports
  • Lawsuit against University of Maryland Global Campus:
    鈥,鈥 National Student Legal Defense Network, complaint filed September 17, 2024.
  • SBPC and Pine Tree Legal Assistance lawsuit:
    鈥,鈥 OPM 2U and private lender Climb Credit Student Borrower Protection Center and Pine Tree Legal Assistance, complaint filed March 19, 2024.
    • Consumer Financial Protection Bureau then sued Climb:
      鈥,鈥 Consumer Financial Protection Bureau, October 2024.
  • Lawsuit against University of Southern California OPM program:
    鈥,鈥 Project on Predatory Student Lending, May 4, 2023.
  • Lawsuit against University of Southern California and 2U:
    鈥,鈥 National Student Legal Defense Network, December 20, 2022.
Journalism
  • Kathryn Palmer, 鈥,鈥 Inside Higher Ed, February 19, 2025.
  • Liam Knox, 鈥,鈥 Inside Higher Ed, October 10, 2024.
  • Melissa Korn, 鈥,鈥 Wall Street Journal, May 12, 2024.
  • Ayelet Sheffey, 鈥,鈥 Business Insider, June 5, 2023.
  • Lisa Bannon and Rebecca Smith, 鈥,鈥 Wall Street Journal, July 6, 2022.
  • Teaganne Finn, 鈥,鈥 NBC News, January 16, 2022.
  • Erik Gilbert, 鈥,鈥 Chronicle of Higher Education, November 4, 2021.
  • Derek Newton, 鈥,鈥 Forbes, December 28, 2021.
  • Katerina Manoff, 鈥溾 The Atlantic, August 14, 2019.
  • Kevin Carey, 鈥,鈥 HuffPost, April 1, 2019.
  • Harriet Ryan and Matt Hamilton, 鈥,鈥 Los Angeles Times, June 6, 2019.
  • Derek Newton, 鈥,鈥 The Atlantic, June 7, 2016.
  • Ben Gose, 鈥,鈥 Chronicle of Higher Education, January 28, 2005.

Editorial disclosure: The views expressed in this toolkit are solely those of the author and do not necessarily reflect the views of 国产视频, its staff, fellows, funders, or board of directors.

Updated at 11:00 a.m. on June 11, 2025: The toolkit was updated with an additional resource from The Century Foundation for regulating OPMs.

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State Legislative Toolkit for Protecting Students from Online Program Managers (OPMs) in Higher Education