Technostress
When Your Boss is an Algorithm, AI Reads Your Resume, Your Colleagues are Jerks on Zoom and Big Brother is Watching Everything
PTSD. Burnout. Depression. That鈥檚 what you get from a too stressful workplace. And 鈥 employers take note 鈥 you also get reduced commitment to work, and much higher costs.
As workplaces have navigated the COVID pandemic, new technologies have amped those stresses to 11. Bossware. Tattleware. After-hours nastiness on Slack. Now there鈥檚 a whole different kind of 鈥渢echnostress鈥 wearing on warehouse and retail workers, whose every movement is tracked and rated by algorithms.
Researchers are only beginning to study the impact 鈥渢echnostress鈥 has on workers, from toxic interpersonal relationships to 鈥渆mail apnea鈥 Tech is here to stay 鈥 but how can we foster healthier, less 鈥渢echnostress鈥-inducing work cultures?
The podcast is a partnership of 国产视频 and Slate, and sponsored by the Robert Wood Johnson Foundation. Subscribe to get all the new episodes on , , , or wherever you get your podcasts
Guests
- Roxanne Felig, doctoral student at the University of South Florida, who was cyber bullied online after publishing her first major research paper 鈥 and publicizing it on TikTok.
- Adrian Ugalde, retail worker at a big box store in LA
- Maddie Swenson, who quit her remote job as a creative director because of the stress of being monitored with Bossware.
- , Associate Professor of Human Resource Management and Organizational Behavior at Willamette University.
Resources
- , Data and Society, 2019
- , Bondanini et al, 2020.
- Atanasoff & Venable, 2017
- , Nauman, Malik & Jalil, 2019
- The Workplace-Surveillance Technology Boom, Natalie Chyi, 国产视频 Weekly, 2020
- Linda Stone, 2014