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In Short

With Your Smartphone, Fear Is Never Far Away

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罢丑颈蝉听聽originally appeared in the聽Behavioral Scientist鈥檚聽鈥淐onnected State of Mind鈥 issue, which explores the impact of tech use on our behavior, brains, and relationships. View the complete issue聽.

Ancient Man might have liked a smartphone. Before homo became sapien, our cave-dwelling ancestor would have wanted to know whether聽a storm was coming or if聽his friends had spotted a herd of聽predators nearby. But, lacking such a forecasting聽tool, he honed (over millennia) a particular聽part of his brain to cope with sudden fear: the amygdala.

For millions of years, this almond-shaped glob聽developed inside our ancestors鈥 brains, preparing them to spring into action at a moment鈥檚 notice. Life was mostly slow and local,听albeit nasty, brutish and short.

Medieval Man seems so much聽more modern聽than that Ancient Man, if you focus only on the clothes, the wheel, and the聽iron tools. But, if you compare their amygdalae, the thousands of years between them didn鈥檛 make much difference. From caves to thatched roofs to gunpowder, that part of us hadn鈥檛 really changed much. And it didn鈥檛 need to: information was still slow, life was still short and violent (albeit less so). So the amygdala continued to work well at responding to fear.

In fact, it鈥檚 so simple it bears a close resemblance to those of other, less-developed animals.

鈥淭he [human] amygdala works basically the same as [in] a monkey and a rat,鈥 says Abigail Marsh, author of聽聽and an associate professor of聽psychology聽at Georgetown University.

At the relative聽tail end of those聽million-plus years in development, right as our history is starting to pick up the pace,听this ancient tool is about to be assaulted by鈥he printing press. Then comes the telegraph and newspapers. And then, in a huge and relatively very recent leap, the radio.

鈥淏efore聽radio, if you got scary news, it would be with your daily newspaper, or you got it over the聽neighbor鈥檚聽fence,鈥澛爏ays Barry聽Glassner,听a professor of sociology and聽author of the聽. 鈥淣ow you are suddenly able to get news and all sorts of information much more often.鈥

In a blink of an evolutionary聽eye,听radio and television then give way聽to smartphones鈥攁ll of the world鈥檚 threats in your hand, all the time.

The amygdala is trained to weigh threats, but the threat set available to Ancient Man and Medieval Man was limited to threats that could harm聽him.聽Asking the same part of the brain to聽process information about distant threats鈥攁nd keep them distant鈥攎ight be too much to ask, especially if the media can make it seem so聽real.

鈥淭he smartphone, especially, more than pretty much any other technology that existed before, is constant,鈥澛燝lassner says.聽鈥淔or many people, at least, notifications come and updates come pretty much nonstop. It鈥檚 a very far cry from picking up the daily paper,鈥 let alone聽the town square.

鈥淸The] modern world is clearly nothing like the world that developed聽our fear response,鈥 adds Marsh. 鈥淲e are no longer getting information that is representative of the actual world because we鈥檙e learning about the world from all these unnatural resources. Our brain is coming up with heuristics聽about how likely events are. It鈥檚 not built to take information from social media [and mass media].鈥

Marsh says the availability heuristic helps us make it all seem scarier, because we鈥檙e not equipped to provide ourselves with the appropriate denominators for frightening statistics. A handy example for most of us is plane crashes. You probably know someone who is scared of flying, but unfortunately, throwing statistics at them about how rarely planes crash (especially in U.S. commercial aviation) doesn鈥檛 tend to work.聽,听聽people died in the year after the Sept. 11 attacks because they chose to drive versus flying. That鈥檚 letting a single horrific act blot out the ability to calculate odds properly.

Same goes for child abductions. The media and the parents in their audience only focus on the single abduction they hear about and fail to put聽an (admittedly, awful) event in its statistically聽relevant context. For example, has the number of abductions gone down over time or has the rate gone down as聽the聽population has grown? What infinitesimally small proportion are committed by strangers?

Ironically, some of us like to be scared.聽Horror movies are reliably profitable. But switching from fiction to non-fiction might be a line we鈥檙e not built to cross.

鈥淔or the news industry,听the competition for attention is very, very high,鈥 says Glassner, who鈥檚 also a retired editor with ABC News. 鈥淭he two things that are tried and true for gaining attention are sex and fear. They work very effectively if you know what you鈥檙e doing. Sex is a more complicated topic. It聽works differently in different age groups. Fear is very consistent. We are wired for it and we become more聽susceptible over time.鈥

Combine that with the availability heuristic鈥攖he very thing that makes it easy to imagine unlikely risks鈥攁nd you have fear in overdrive. The smartphone for the amygdala is like a drug addict with customized hits arriving in his hand 24/7.

The consequences聽of this show up throughout our civic life. Fear of crime, even though it鈥檚 mostly declining,听聽聽Globalization is a complex dynamic with myriad impacts but using fear of globalization to stoke nativism so that a country leaves a multi-national partnership (i.e.聽Brexit) is a net negative for that community. Last year鈥檚 election in the United States, whichever candidate you preferred, showed how powerful fear could be in rallying citizenry in unhealthy ways. And think of those who marched in Charlottesville, Va., last year chanting 鈥渂lood and soil.鈥 In a crowded marketplace for ideas, appealing to someone鈥檚 fear is exploiting a tool built for a different task, and modern technology is a force multiplier.

鈥淚f I鈥檓 trying to gain attention, fear is a very effective tool,鈥 says Glassner.聽鈥淢edia is a carrier. For politics, the competition is for attention and pulling voters or supporters in and keeping them becomes more intense with each of those technologies. The same is true聽for marketers.鈥

So, what can be done?聽We regulate how you can use sex in聽entertainment and advertising. Why not fear?

Glassner says that鈥檚 probably a non-starter.聽鈥淚t鈥檚 hard for me to imagine in the U.S. how we would confront fear as we do sex.聽Restricting speech here has been possible where there has been moral consensus. There is one around sex.鈥

That leaves us with professional or cultural norms, which are hard to break, especially as culture forms around economic necessity. The notions that crime is either an audience-grabber or a public service are conventional wisdom in newsrooms. But I suspect they both grew out of the economic truth that crime reliably delivers a compelling story at low cost (ergo 鈥渋f it bleeds, it leads鈥).聽聽聽newsrooms would benefit from showing less crime, but acknowledge that聽.

Then there鈥檚 terrorism, another kind of crime but one that operates at a global scale and brings with it a political component, so journalists use those dynamics to rationalize arguably excessive coverage, as Indira聽. She makes the point that the聽苍补迟耻谤别听of the coverage鈥攕ay, if it鈥檚 just endless loops of people fleeing the scene of a bombing鈥攎ight even help terrorism spread by doing the terrorist鈥檚 job of scaring the citizenry.

Glassner and Marsh both have advice that the news media could embrace voluntarily and actually further their mission.

鈥淎lways聽make sure people have a denominator. And a chronological metric,鈥 says Marsh. Pointing to Stephen Pinker鈥檚聽, Marsh notes that violence has聽been steadily聽dropping over time, yet the perception is that it鈥檚 up. Simply zooming out to the proper context level, in every piece of reporting, should help allay fear, while still doing good journalism. As Glassner says, 鈥淭o propagate the聽notion that crime is rampant when it鈥檚 going down is no less irresponsible than propagating false claims about a medicine,听which [journalists] would never do.鈥

What can smartphone makers do? First, a little offense. 鈥淛ust change the algorithms a little bit,鈥澛爏ays Marsh. 鈥淔orce stories that are good up the rankings.鈥 Then, consider a little defense. Perhaps a filter for fearful content.

That, of course, raises the question of where to draw the line between stories that generate 鈥済ood鈥 fear (lead paint, climate change) and stories that generate 鈥渂ad鈥 fear (鈥減lane safety鈥 or 鈥渃hild abductions鈥). Both Ancient and Modern Man have forever struggled to draw the line between the two, even though their survival often depended on it. Rising to this challenge would be a great victory for technologists.

Of course, you could always just limit your intake. With great power to connect comes great responsibility to occasionally disconnect.

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With Your Smartphone, Fear Is Never Far Away