A Chapter of: The Digital Standard Testing Handbook
Repair Accessibility
Criteria: The product can be fixed by parties other than the manufacturer.
Indicators
The test is under discussion, so we will not be evaluating it, but it does have the following indicators:
- The company does not use technical, feature-level, or legal means to block a consumer's ability to get a device repaired.
- There is a competitive market of repair shops.
- Repair shops, other than the manufacturer's, are supported by the original manufacturer.
The Digital Standard Testing Handbook
- Definitions
- Introduction
- Terms of Service and Privacy Policy Documents
- Terms of Service and Privacy Policy Change Notification
- Process for Terms of Service Enforcement
- Transparency ¹ú²úÊÓƵ Terms of Service Enforcement
- Identity Policy
- Security Oversight
- Third-Party Requests for User Data
- Data Control
- Data Collection
- Minimal Data Collection
- Data Use
- Data Retention and Deletion
- Threat Notification
- User Notification ¹ú²úÊÓƵ Third-Party Requests for User Information
- Transparency Reporting
- Governance
- Open Source
- Interoperability
- Ownership
- Resale
- Functionality Over Time
- Privacy by Default
- Best Build Practices
- Authentication
- Encryption
- Known Exploit Resistance
- Vulnerability Disclosure Program
- Security Over Time
- Product Stability
- Personal Safety
- Open Innovation
- Business Model
- Repair Accessibility
- Repair Penalty
- Data Benefits