Table of Contents
- For Diversity, Equity, Inclusion, and Accessibility in Government, Update Procurement Policies (Afua Bruce)
- Wisdom from the Ancient Greeks for Procurement Reform: First, Do No Harm (Mikey Dickerson)
- To Improve Benefit Delivery, States Should Adopt a Minimum Viable Procurement Process (Dahna Goldstein)
- State IT Procurement Reform: Accessing Pro Bono Expertise and Best Practices in Service Delivery (Robert Gordon)
- Starting with Procurement: As Governmental Agencies Increase the Role Technology Plays in Benefit Distribution, Inclusivity Must Remain at the Forefront (Kevin Harris, PhD)
- Two Transformative Movements in Procurement: Creating an Ecosystem for Dialogue & Experimentation and Pursuing Outcome-Oriented Results (Sascha Haselmayer)
- Rewiring the Procurement Black Box (Without Being the Bottleneck on Change) (Bruce Haupt)
- Government Procurement: Reconceptualizing Public Interest for Public Lawyers (Michael Karanicolas)
- IT Procurement: A Critical Enabler for Improving Government Service Delivery (Ryan Ko)
- Five Systemic Ways to Radically Reform Procurement to Improve Government Services (Reilly Martin)
- Our State's First Agile Development Services Procurement (Giuseppe Morgana)
- The Harry Potter Approach to Procurement (It’s the Long Game) (Marina Nitze)
- What We Can Learn from NYC Procurement Reform: Prioritize Transparency, Accountability, and Analytics in Public Procurement (Albert Pulido)
- Better Data Sharing for Benefits Delivery (Chris Sadler and Claire Park)
- Invest in People and Infrastructure: Practical Tips for Teams and Longer-Term Recommendations to Change the Culture of Procurement in Digital Service Delivery (Shelby Switzer)
What We Can Learn from NYC Procurement Reform: Prioritize Transparency, Accountability, and Analytics in Public Procurement (Albert Pulido)
¹ú²úÊÓÆµ the Author: Albert Pulido is the City of New York’s former Director of Citywide Operations and has held various roles in the New York City Mayor’s Office for over seven years. He oversaw seven city agencies including the Mayor’s Office of Contract Services, the Department of Information Technology and Telecommunications, and the Mayor’s Office of the Chief Technology Officer. He is based in Brooklyn, N.Y.
Why would state leaders care about procurement best practices that have been learned in the city of New York? In Fiscal 2021, New York City adopted an $88.2 billion-dollar budget, making the City a larger procuring entity . In the past 8 years, New York City has taken transformative leaps to improve procurement processes, and the following recommendations represent NYC’s efforts:
- Digitize the Procurement Process: Nearly all stakeholders have experienced government procurement to be a black box comprised of countless rules, laws, policies, and interpretations. In 2021, New York City launched (the Procurement and Sourcing Solutions Portal)—a product that introduced an unprecedented degree of transparency and citywide standards to NYC procurement. In its first release, the City saw immediate results—. Through transparency, the new systems will: 1) further enable the City to procure and deliver services faster; 2) create new avenues for accountability within government; and 3) demystify the experience for vendors, opening opportunities for new vendors.
- Develop a Master Contract for Digital Services: For over twenty years, New York City’s 40+ agencies have individually raced to develop digital services for its residents. In 2018, the City embarked on an effort to 1) streamline the City’s procurement of digital and service design services, 2) leverage the City’s buying power to get better deals, and 3) bring citywide standards to services through a new master contract called . Through the contract, companies could apply to join a pool of pre-approved vendors, so City agencies could have speedy access to the pre-approved pool and individual agencies would no longer need to release lengthy RFPs for new digital products. This effort is ongoing and provides an opportunity for the City to include standard contract language on cybersecurity, accessibility, privacy, equity, etc.
- Increase M/WBE Discretionary Spending Thresholds: In 2016, of increasing opportunity for minority and women-owned businesses (M/WBEs). The City successfully lobbied state legislators to increase the discretionary spending threshold set for M/WBEs from $20,000 to $150,000 , and then to $500,000 . Put another way, before 2017, City agencies could quickly and non-competitively procure $20,000-worth of goods and services from M/WBEs, and in 2019, that threshold increased 25 times to $500,000. This policy has been a win-win for City agencies who are always looking to procure high-quality goods and services quickly, and for M/WBEs interested in working with the City.
- Unlock the Capital Budget for Modern Technology Purchasing: In 2019, the NYC Comptroller to all City agencies updating the City’s policy on capital budget eligibility for technology purchases. The City’s capital budget covers large long-term investments in facilities & infrastructure, while the expense budget covers everything else. Prior to 2019, the capital budget allowed for extremely narrow technology purchasing, (e.g., on-prem servers), but the 2019 Directive expanded capital purchasing eligibility to include subscription-based services in the cloud, taking pressure off of the expense budget and further unlocking the City’s ability to upgrade its aging technical infrastructure.